General & About the Jewelry:
Where does Out of Africa - Jewelry source its pieces? Our unique and handcrafted jewelry is sourced directly from talented artisans in Kenya, Africa. We believe in building strong, fair partnerships, celebrating their incredible skill and heritage.
Are your jewelry items truly handmade? Yes, every piece of Out of Africa - Jewelry is lovingly handcrafted by skilled artisans in Kenya. This ensures each item is authentic, unique, and carries a story.
What kind of materials are used in your jewelry? We work with various materials that reflect Africa's rich artistic traditions, including natural beads (glass, seed, wood), ethically sourced metals, leather, and vibrant textiles. Specific materials are detailed on each product display page.
Purchasing & Events:
How do I purchase jewelry from Out of Africa - Jewelry? You can experience and purchase our jewelry in person at our upcoming events, shows, and festivals. Please visit our Events/Shows/Festivals page to see where we'll be next!
What are your shipping options if I can't attend an event? Since we focus on in-person event sale, we do not currently offer direct online purchasing or shipping. We encourage you to connect with us to inquire about specific pieces or private viewing opportunities.
Do you offer international sales? Our primary sales are conducted in person at our events. Please contact us directly for international inquiries or special requests to discuss potential arrangements.
Care & Sustainability:
How should I care for my Out of Africa - Jewelry? To best care for your handcrafted jewelry, we recommend avoiding exposure to excessive moisture, harsh chemicals, and extreme temperatures. Gently clean your pieces with a soft, dry cloth. Specific care instructions may vary depending on the materials used and are often provided with your purchase. Handle delicate items like waist beads with extra care to prevent breakage.
What are your sustainable practices? We are deeply committed to sustainable practices by prioritizing fair partnerships with Kenyan artisans, encouraging the use of natural and recycled materials, minimizing waste, and contributing to the economic empowerment of our communities.
Inquiries & Returns:
What is your return/exchange policy? All sales made at our events are considered final. We encourage you to carefully inspect your chosen piece before purchase. If you have any concerns after your purchase, please contact us directly to discuss the matter.
How can I contact Out of Africa - Jewelry with more questions? You can reach us easily through the contact form on our website or by emailing jackie@outofafrica.com. We'll do our best to respond to your inquiries promptly. Thank you for supporting Out of Africa - Jewelry!